Open Enrollment FAQs

If you are eligible during the Open Enrollment period, you will receive a notice from the Administrative Office with instructions on how to enroll. Our next annual Open Enrollment period begins November 2016 for Plan changes effective January 1, 2017.  If you have moved out of your current Plan’s service area please contact the Administrative Office at (213) 386-8590 or (800) 293-1370.

No, parents are not eligible to enroll on your Health Plan. For more information contact the Administrative Office at (213) 386-8590 or (800) 293-1370.

Yes, you can cover your dependent child up to the age of 26 if you have provided the Administrative Office with all the required documentation.

Yes, if you are the legal guardian or awarded legal custody of your siblings, they may be considered eligible dependents.  For more information please contact the Administrative Office at (213) 386-8590 or (800) 293-1370.

Yes, this is considered a life event and you are eligible to add your dependent within 30 days from the birth. Contact the Administrative Office to obtain the Enrollment Forms to add your new dependent.

You are allowed to add or drop a dependent during the Plan year if you have a qualifying life event such as a birth, marriage, divorce or your spouse loses their coverage. If you are adding a dependent you will be required to complete an Enrollment Change Form, obtainable through the Administrative Office or this website.  You must add or drop your dependents within 30 days of the qualifying life event.

Contact the Administrative Office to verify your mailing address.  If your mailing address is not correct, you will need to submit your change of address in writing including your signature to the Administrative Office. If your address is correct, you can contact your Health Plan provider and request a new card.

Our next annual Open Enrollment period begins November 2016 for Plan changes effective January 1, 2017. If you have moved out of your current Plan’s service area please contact the Administrative Office at (213) 386-8590 or (800) 293-1370. 

Any changes made during the Open Enrollment period take effect January 1, 2016.

No, your coverage will continue under your present Health Plan as long as you remain eligible.

No, if you reside within our HMO/EPO service area, you must enroll in an HMO/EPO Plan. If your primary residence is outside an HMO/EPO service area, the Fee-For-Service PPO Plan is available.

No, changing your Health Plan provider can be made once a year during the annual Open Enrollment period. You can, however, change your medical primary care physician or your dental office during the calendar year.

No, as long as you are eligible for Plan benefits based on Active work hours these benefits are offered to you at no cost. If you lose coverage you will be offered COBRA Continuation of Coverage, which you will be required to submit monthly premiums to the Administrative Office to continue your healthcare. 

No, unfortunately if you missed the annual Open Enrollment period you can no longer make changes until the next annual Open Enrollment period. The exception to this rule is if you move outside of your current Health Plan’s service area.

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