FAQs

Employers FAQs

All monthly contributions are due on the 15th of the month following the work month. Contributions received after the 25th of the month following the work month are considered delinquent and will be assessed liquidated damages and interest. Contribution reports and payment must be received the last business day before the 25th if the 25th day falls on a weekend or holiday.

If you did not employ carpenters or other covered crafts in the previous work month, you must submit a No Work report. Failure to submit a No Work report will be considered a delinquency. See Instruction and Support for EmployerXG for instructions.

No. All contributions required by the Trusts are defined in the applicable labor agreement. Paying the hourly contributions directly to an employee in lieu of the required contributions will not relieve you of the obligation to remit contributions to the Trusts.

As a contributing employer, it is your responsibility to make accurate reports to the Trusts and to report any errors in a timely manner. However, refunds may considered only if the request is received in a timely manner and certain conditions may apply.

If you find that an employee has been omitted or under reported, you may submit a supplemental report for the appropriate work month by using the Create Remittance option in EmployerXG.

For over reporting or incorrect reporting see Contribution Adjustments.

Reporting of negative hours in a later period in lieu of requesting an adjustment is not permitted.

No. The Trusts do not accept contributions on sole owners or sole proprietors.

The agreements and rates available for reporting in EmployerXG are based upon agreement or project information provided by the Contract Administrator. If you believe that a rate is incorrect or missing, please contract EmployerServices@carpenterssw.org immediately for assistance. 

Please contact Employer Services at 213-386-8590, ext 116 or EmployerServices@carpenterssw.org. The staff will work with you to get your file(s) mapped, so you can use them as your template to file via EmployerXG. Additional mapping may be required when agreements are added or contract rates have changed.

In addition to the Social Security Number (SSN), you will need the employee’s full First and Last names and Date of Birth.  

Yes, you should enter Classification for an employee. Your rate sheets for your area have both the apprentice level and apprentice percentage, and the apprentice level drop down in EmployerXG will correspond to the information in the rate sheet. Should you need a rate sheet, please contact Employer Services at 213-386-8590.

Yes. You must enter hours for all Apps that are listed in a report. If your agreement includes an App for “Sun/Hol” you should only include hours worked on a Sunday or Holiday.

For check payments you should not change the current date when you submit your report.  After the check is received, the new deposit date will reflect in the system.

For EFT payments, use the date you want the EFT to be withdrawn.

EFT Payments Are Now Accepted

To pay your remittance by EFT choose this method on the upper left comer of the payment screen and follow the instructions to enter your banking information. If you choose this method a receipt will be available as of the scheduled payment date.

IMPORTANT NOTE: lf you have an ACH filter on your bank account, please first contact your bank and add the CSAC Company ID 1953687194 as an approved payee.

Also, please note that NSF electronic payments are subject to a $25.00 charge.

No, do NOT use any dashes, just the nine-digit SSN of the employee.

Check to see if you might have any “phantom” blank lines in the spreadsheet. The spreadsheet/file will not upload if there are. To remove blank lines, highlight the lines and hit delete.

MemberXG FAQs

The up and down arrows indicate the ability to reverse the order in which the information appears, either by date or alphabetically.

A drop-down list is a list of similar items that appear when the arrow in the drop down list box is clicked. Only one item may be selected in the list at a time. When an item is selected, the information that appears on the page is specific to that item.

When any text (alphabetic or numeric) is entered into the search box, the page will filter and redisplay with all items that contain the entered text. The search is specific to the page, not the entire MemberXG site. (For example, by searching for 2017 in the search bar in Work History, all contributions for a Fund for that month would display).

According to HIPAA privacy laws, a member is unable to view Protected Health Information (PHI) regarding a spouse, unless an authorization to release PHI is on file at the Administrative office. A member is unable to view Protected Health Information for a dependent who has reached the age of majority for the state where the dependent lives. Most states consider the age of majority to be 18, except Alabama (19), Nebraska (19), Colorado (21), Mississippi (21) and Puerto Rico (21).

Multiple dates will appear if there is a change in eligibility. A change in eligibility may include the addition of a dependent or spouse, loss of eligibility for a spouse or dependent, or a change in the eligible benefit plan or benefit level.

Please contact the Administrative Office if you are currently showing XELG under your eligibility. You will be required to fill out paperwork to enroll in a plan(s).

According to HIPAA privacy laws, a member is unable to view Protected Health Information (PHI) regarding a spouse, unless an authorization to release PHI is on file at the Administrative Office. A member is unable to view Protected Health Information for a dependent who has reached the age of majority for the state where the dependent lives or for a dependent who has specifically asked to keep their record private. Most states consider the age of majority to be 18 except Alabama (19), Nebraska (19), Colorado (21), Mississippi (21) and Puerto Rico (21).

Your spouse and dependent(s) may set-up their own MemberXG log in to view their information. The sign up instructions are the same for a dependent or spouse as they are for a member. 

Search for the work period by typing “201705” in the search box.

Hours worked in a month are submitted by the employer by the 25th of the following month. The Administrative Office enters the hours received from the employer as quickly as possible but may not be in the system until the 5th of the month, two months after the work was performed. For example, if you worked in April, the hours may not appear in MemberXG until June 5. 

Reciprocal hours are often received by the Administrative Office up to 2-3 months after work is performed. For instance, April hours, may not be received until June. However, should you need hours to be verified in order in to receive Eligibility, you are encouraged to contact the Administrative Office and ask for the Reciprocity Department.

“Refno” is an abbreviation for reference number that identifies the remittance submitted by the employer. If you have a question about a specific employer contribution, call the Administrative Office and provide the reference number.

In some older payments, the Net Amount appears in the Gross Amount field and the Gross Amount appears in the Net Amount field. Although the display fields are reversed, the issued payment was correct. Please contact the Administrative Office and ask for the Vacation Department, should you have additional questions.

You will be able to see deductions taken from the vacation check in the “Withholdings Total” column.

Click the arrow in the “Transaction Date” column. The arrow will re-order the information showing the most current transactions first.

A check will have a status of “P” for Paid and “PD” for Paid by Direct Deposit. 

Participants in the Southern Nevada Carpenters Annuity Plan will see the activity of contributions into the Plan and transactions of monies sent to Prudential, the Plan’s record keeper, within this page. Participants in the MDS-Millwright Deferred Savings Plan will see the activity of contributions into the Plan and transactions of monies sent to UBS, that Plan’s record keeper, within this page

This represents the monthly benefit amount of a single-life annuity at age 65 for vested participants.

Your vesting status shows at the end of the paragraph of text above the table of data.

You are able to see the detail of each plan year, including the contributions making up the totals by clicking on the orange button with the year.

Only Southwest Carpenters Pension information is displayed in MemberXG. Should you need information related to merged plans, please contact the Administrative Office and ask for the Pension Department.

You will see the total of your withholdings from your monthly pension in the “Withholdings Total” column.

You will see the abbreviations related to the status of the payment. For example, “P” is Paid and “PD” is Paid by Direct Deposit.