FAQs

Employers FAQs

All monthly contributions are due on the 15th of the month following the work month. Contributions received after the 25th of the month following the work month are considered delinquent and will be assessed liquidated damages and interest. Contribution reports and payment must be received the last business day before the 25th if the 25th day falls on a weekend or holiday. Timely reporting of contributions is necessary for the administrative office to properly credit contributions to participants. Late reporting may adversely affect the crediting of health, pension and/or vacation contributions.

Yes, employers are required to submit a remittance report for each open agreement or classification on file for every open work month. If you did not employ carpenters or other covered crafts in the previous work month, you must submit a No Work report. Failure to submit a No Work report will be considered a delinquency. Instructions for submitting a No Work report are provided in the EmployerXG Quick Start Guide.

No. All contributions required by the Trusts are defined in the applicable labor agreement. Paying the hourly contributions to an employee in lieu of contributions to any one of the individual Trusts will not relieve you of the obligation to remit contributions to the Trusts.

As a contributing employer, it is your responsibility to make accurate reports to the Trusts and to report any errors in a timely manner. The Board of Trustees has anticipated that an employer may erroneously report an employee to the Trusts from time to time. In such cases, the Board will consider a request for a refund of such monies paid in error. However, refunds are considered only if the request is received in a timely manner and certain conditions may apply.

If you find that an employee has been omitted or under reported, you may submit a supplemental report for the appropriate work month by using the Create Remittance option in EmployerXG.

Do not attempt to correct reporting errors in a previous month by making adjustments to the current work month. The reporting of negative hours in lieu of requesting an adjustment is not permitted.

No. The Trusts do not accept contributions on sole owners or sole proprietors.

Yes. Under certain conditions contributions will be accepted under the C4A Resolution. To add participants to the C4A program, complete the C4A application and the Declaration of Company Status. Note that only the classifications listed in the C4A Resolution qualify for the C4A program. Please contact an Employer Services Representative at 213-386-8590 for more information or to be set up for C4A reporting.

At the discretion of the Board of Trustees, an employer who is signatory to a Collective Bargaining Agreement may also enter into a Participation Agreement allowing employees who are not covered by a Bargaining Agreement to participate in the Southwest Carpenters Health and Welfare Benefit Plan. Payments are at a flat monthly rate. Please contact the Administrative Office for information and eligibility requirements. If interested in Non-Bargaining Coverage, contact an Employer Services Representative.

To enroll your Non-Bargaining employees in the Trust’s Health and Welfare coverage, all of the following conditions must be met:

  1. Non-Bargaining employees of a contributing employer for whom the Trust coverage is to be provided must regularly work at least 30 hours per week;
  2. All Non-Bargaining employees of a contributing employer who regularly work at least 30 hours per week must be enrolled under the Trust’s coverage; and
  3. The contributing employer must pay at least 50% of the cost of HMO coverage for all eligible Non-Bargaining employees. The cost of coverage for eligible dependents may be paid by either the contributing employer (in whole or in part) and/or by the employee through payroll deduction. You are permitted to charge your employee the difference between the HMO rate and the Fee-for-Service PPO rate.
  4. The effective date of coverage for a new hire is on the first day of the first calendar month following 30 consecutive days of full time employment of at least 30 hours per week. With the exception of newborns, the Trust will not enroll a new hire or the new hire’s dependents retroactively.

The agreements and rates available for reporting in EmployerXG are based upon agreement or project information provided by the Contract Administrator. If you believe that a rate is incorrect or missing, please contract Employer Services immediately for assistance. 

If this situation arises, contact the administrative office at 213-386-8590 and ask to speak with the Audit and Collections Department, as soon as possible. If you are unable to pay your full remittance, it is important that you submit the report on time. Failure to submit a timely report may result in the termination of participant benefits. A report submitted without payment will incur the same liquidated damages and interest as a fully funded late report. 

Remittance reports filed on EmployerXG that are not funded by the 1st of the month following the month the report was due will be posted by the Administrative Office as unfunded reports.

Please contact Employer Services at 213-386-8590. When you call, please be prepared to give the Employer Services representative a valid email address. You will then be sent a form letter with the necessary information to sign up on EmployerXG, along with an Invitation Code.

Please contact Employer Services at 213-386-8590. They will work with you to get your file(s) mapped, so you can use them as your template to file via EmployerXG. Additional mapping may be required when agreements are added or contract rates have changed.

In this case, in addition to the Social Security Number (SSN), you will need the employee’s full First and Last names and Date of Birth.  

Yes, you should enter Classification for an employee. Your rate sheets for your area have both the apprentice level and apprentice percentage, and the apprentice level drop down in EmployerXG will correspond to the information in the rate sheet. Should you need a rate sheet, please contact Employer Services at 213-386-8590.

Yes. You must enter hours for all Apps that are listed in a report. If your agreement includes an App for “Sun/Hol” you should only include hours worked on a Sunday or Holiday.

Please enter the date that you are finalizing the report in EmployerXG. Do NOT enter a date in the future. After you have finalized your report, you can send your check in to the Administrative Office. Remember: Checks received after the 25th of the month are considered delinquent and contributions are then subject to liquidated damages regardless of the date the remittance was submitted in Employer XG. Should you have questions about this procedure, please contact Employer Services at 213-386-8590.

If you are unable to put in an actual check number, please just use a “dummy” check number when filing your remittance report(s).

The Administrative office is aware of this issue, and a software update is being prepared, so that you can retrieve that information. In the interim, once your report is posted in the Administrative system (once the check arrives at the Administrative office), you will be able to view the full report in the History tab in EmployerXG.

EFT Payments Are Now Available

To pay your remittance by EFT choose this method on the upper left comer of the payment screen and follow the instructions to enter your banking information. If you choose this method a receipt will be available as of the scheduled payment date.

IMPORTANT NOTE: lf you have an ACH filter on your bank account, please first contact your bank and add the CSAC Company ID 1953687194 as an approved payee.

Also, please note that NSF electronic payments are subject to a $25.00 charge.

No, do NOT use any dashes, just the nine-digit SSN of the employee.

Check to see if you might have any “phantom” blank lines in the spreadsheet. The spreadsheet/file will not upload if there are. To remove blank lines, highlight the lines and hit delete.

You can reference the EmployerXG Quick Start Guide, or contact Employer Services at 213-386-8590.

Some general guidelines to remember:

  • Make sure you do not click out of a row while entering data in an employee’s line in the report. You should ALWAYS use the Tab button from one data field to another.
  • Be sure to only single click (click once) when opening a Remittance.
  • Be sure to finalize your open remittances.

MemberXG FAQs

The up and down arrows indicate the ability to reverse the order in which the information appears, either by date or alphabetically.

A drop-down list is a list of similar items that appear when the arrow in the drop down list box is clicked. Only one item may be selected in the list at a time. When an item is selected, the information that appears on the page is specific to that item.

When any text (alphabetic or numeric) is entered into the search box, the page will filter and redisplay with all items that contain the entered text. The search is specific to the page, not the entire MemberXG site. (For example, by searching for 2017 in the search bar in Work History, all contributions for a Fund for that month would display).

According to HIPAA privacy laws, a member is unable to view Protected Health Information (PHI) regarding a spouse, unless an authorization to release PHI is on file at the Administrative office. A member is unable to view Protected Health Information for a dependent who has reached the age of majority for the state where the dependent lives. Most states consider the age of majority to be 18, except Alabama (19), Nebraska (19), Colorado (21), Mississippi (21) and Puerto Rico (21).

Multiple dates will appear if there is a change in eligibility. A change in eligibility may include the addition of a dependent or spouse, loss of eligibility for a spouse or dependent, or a change in the eligible benefit plan or benefit level.

Please contact the Administrative Office if you are currently showing XELG under your eligibility. You will be required to fill out paperwork to enroll in a plan(s).

According to HIPAA privacy laws, a member is unable to view Protected Health Information (PHI) regarding a spouse, unless an authorization to release PHI is on file at the Administrative Office. A member is unable to view Protected Health Information for a dependent who has reached the age of majority for the state where the dependent lives or for a dependent who has specifically asked to keep their record private. Most states consider the age of majority to be 18 except Alabama (19), Nebraska (19), Colorado (21), Mississippi (21) and Puerto Rico (21).

Your spouse and dependent(s) may set-up their own MemberXG log in to view their information. The sign up instructions are the same for a dependent or spouse as they are for a member. 

Search for the work period by typing “201705” in the search box.

Hours worked in a month are submitted by the employer by the 25th of the following month. The Administrative Office enters the hours received from the employer as quickly as possible but may not be in the system until the 5th of the month, two months after the work was performed. For example, if you worked in April, the hours may not appear in MemberXG until June 5. 

Reciprocal hours are often received by the Administrative Office up to 2-3 months after work is performed. For instance, April hours, may not be received until June. However, should you need hours to be verified in order in to receive Eligibility, you are encouraged to contact the Administrative Office and ask for the Reciprocity Department.

“Refno” is an abbreviation for reference number that identifies the remittance submitted by the employer. If you have a question about a specific employer contribution, call the Administrative Office and provide the reference number.

In some older payments, the Net Amount appears in the Gross Amount field and the Gross Amount appears in the Net Amount field. Although the display fields are reversed, the issued payment was correct. Please contact the Administrative Office and ask for the Vacation Department, should you have additional questions.

You will be able to see deductions taken from the vacation check in the “Withholdings Total” column.

Click the arrow in the “Transaction Date” column. The arrow will re-order the information showing the most current transactions first.

A check will have a status of “P” for Paid and “PD” for Paid by Direct Deposit. 

Participants in the Southern Nevada Carpenters Annuity Plan will see the activity of contributions into the Plan and transactions of monies sent to Prudential, the Plan’s record keeper, within this page. Participants in the MDS-Millwright Deferred Savings Plan will see the activity of contributions into the Plan and transactions of monies sent to UBS, that Plan’s record keeper, within this page

This represents the monthly benefit amount of a single-life annuity at age 65 for vested participants.

Your vesting status shows at the end of the paragraph of text above the table of data.

You are able to see the detail of each plan year, including the contributions making up the totals by clicking on the orange button with the year.

Only Southwest Carpenters Pension information is displayed in MemberXG. Should you need information related to merged plans, please contact the Administrative Office and ask for the Pension Department.

You will see the total of your withholdings from your monthly pension in the “Withholdings Total” column.

You will see the abbreviations related to the status of the payment. For example, “P” is Paid and “PD” is Paid by Direct Deposit.