I need to fill a prescription. Who do I contact?

If you are in the Anthem PPO, your prescription drugs are covered under Express Scripts. You may take your prescription to a participating pharmacy or you may use the Express Scripts Mail Order Pharmacy. However, after the second purchase of a long-term drug at a participating retail pharmacy, you'll pay the entire cost if you continue to purchase that medication at retail. (Long-term drugs are those you take to treat an ongoing condition, such as high blood pressure or high cholesterol.) If you don't want to pay the entire cost for your long-term drugs, be sure to use the Express Scripts Mail Order Pharmacy. Download, complete and mail the Express Scripts Home Delivery Order Form. To contact Express Scripts, call (800) 987-7836 or visit www.expressscripts.com