Eligibility

According to HIPAA privacy laws, a member is unable to view Protected Health Information (PHI) regarding a spouse, unless an authorization to release PHI is on file at the Administrative office. A member is unable to view Protected Health Information for a dependent who has reached the age of majority for the state where the dependent lives. Most states consider the age of majority to be 18, except Alabama (19), Nebraska (19), Colorado (21), Mississippi (21) and Puerto Rico (21).

Multiple dates will appear if there is a change in eligibility. A change in eligibility may include the addition of a dependent or spouse, loss of eligibility for a spouse or dependent, or a change in the eligible benefit plan or benefit level.

Please contact the Administrative Office if you are currently showing XELG under your eligibility. You will be required to fill out paperwork to enroll in a plan(s).

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