Participant and Family Information

According to HIPAA privacy laws, a member is unable to view Protected Health Information (PHI) regarding a spouse, unless an authorization to release PHI is on file at the Administrative Office. A member is unable to view Protected Health Information for a dependent who has reached the age of majority for the state where the dependent lives or for a dependent who has specifically asked to keep their record private. Most states consider the age of majority to be 18 except Alabama (19), Nebraska (19), Colorado (21), Mississippi (21) and Puerto Rico (21).

Your spouse and dependent(s) may set-up their own MemberXG log in to view their information. The sign up instructions are the same for a dependent or spouse as they are for a member.