FAQ

Can I use telemedicine?

Yes!  You can use telemedicine for minor medical conditions and mental health services.

  • Anthem Participants (Active and Bronze) can use LiveHealth Online for a cost of $5 per visit with no deductible. Go to LiveHealthOnline.com or download the LiveHealth Online App and sign up. Be sure to use Anthem Blue Cross (CA) as the insurance company name. You can also input your preferred pharmacy.
  • Kaiser Participants can go to KP.org and choose Get Care for telephone, e-visit and video visit options.

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